FlyTaxi 私隱政策 

私隱政策 

本私隱政策 (政策) 描述經營 FlyTaxi 流動應用程式、網站及相關網上產品和服務的 SS Venture (統稱為 FlyTaxi)，以及 FlyTaxi 的聯屬公司、附屬公司和/或商業合作夥伴如何收集和使用個人資料。 

在本政策中，服務指我們的流動應用程式、網站、通訊渠道、客戶服務渠道及其他網上產品和服務。對我們的提述均指 FlyTaxi。 

範圍 

本政策適用於使用、存取或獲邀使用服務的任何人士，包括預約交通或相關服務的用戶 (乘客或用戶)，以及使用或獲邀使用 FlyTaxi 平台的士司機夥伴或其他交通服務供應商 (司機夥伴)。如果條文只適用於乘客或司機夥伴，則本政策會註明。 

如果你以超過一個身份使用服務，例如同時以乘客和司機夥伴身份使用，我們可能會將本政策的相關部分套用至你的每項服務互動，並可能會合併或連結以不同身份所收集關於你的資料。 

收集個人資料 

FlyTaxi 收集個人資料： 

●       由你提供，例如在建立帳戶、註冊過程、客戶服務、與我們通訊，或要求或提供服務時提供的個人資料；  

●       在你使用我們的服務或通訊渠道時產生的個人資料，例如位置、行程、訂單、交易、FlyTaxi App 使用情況及裝置資料； 

●       從聯屬公司、附屬公司、商業合作夥伴、服務供應商及其他有關服務、支援、安全、合規或服務連續性活動收取的資料 (如適用)；及 

●       透過 Cookie、像素、標籤、SDK、網絡信標，以及建立和維持不重覆識別碼的類似追蹤技術。 

FlyTaxi 或其代表會收集以下個人資料： 

1. 帳戶和用戶資料，包括 (在規定或必要時)：全名、電郵地址、電話號碼、登入憑證或帳戶識別碼、地址、付款或銀行資料 (如適用)、帳戶資料、用戶設定、帳號或身份證明相片、推薦或優惠碼資料、市場推廣偏好設定、提交予客戶支援服務的資料，以及透過第三方渠道 (例如 FlyTaxi 社交媒體) 提交的資料。 
2. 司機夥伴和服務供應商的資料，包括 (如有提供) 註冊過程、驗證、服務持續性所必需的資料、司機夥伴基本資料、帳號相片、香港身份證/香港身份證資料或相片、的士司機身份牌照、駕駛執照、車輛執照、牌照和許可證資料、身份證明文件和驗證文件、車輛資料、資格狀態、供應情況、服務紀錄、評分、意見、付款或銀行帳戶資料 (如適用)、稅務或發票資料 (如適用)，以及讓司機夥伴能夠透過服務或與之相關方式提供運輸或相關服務所需的文件或資訊。 
3. 地點、行程和交易資料，包括：精準或大概位置資料、上車和下車地點、路線和行程進度資料、行程資料、訂單詳情、已預約或提供的服務類型、服務日期和時間、車資、訂閱、積分、付款偏好或交易資料 (如有)、已付或已賺取金額 (如有)、行程距離、收據 (如有)、取消、評分、已報告事故，以及與提供或使用服務相關的其他詳細資料。 
4. 裝置資料：使用我們服務的裝置的資料，例如硬件型號、裝置 IP 位址、唯一裝置識別碼、操作系統與版本、軟件及檔案版本、偏好語言、廣告識別碼、序號、裝置動態資料及流動網絡數據。 
5. 通訊資料，包括：通話、短訊、電子訊息、App 內訊息、即時通訊平台訊息，或透過服務或與之相關的其他通訊的資料，包括通訊的日期和時間、訂約方電話號碼或帳戶識別資料，以及 (如 FlyTaxi 管理或儲存相關渠道) 通訊內容 (如適用)。 
6. 使用情況、偏好設定和日誌資料，包括：乘客、司機夥伴和網站訪客與我們服務互動的方式、存取日期和時間、App 功能或瀏覽的頁面、所展現的偏好、所選設定、App 崩潰情況、系統活動、瀏覽器類型、伺服器日誌、與我們服務互動前使用的第三方網站或服務。 
7. 聯屬公司和服務連續性資料，包括在合理必需的情況下從 FlyTaxi 聯屬公司、附屬公司、商業合作夥伴及服務供應商接收或與其分享的個人資料，以提供或支援服務、管理帳戶、提供客戶支援、維持服務連續性，或支援可能轉換至其他服務，但須遵守法律規定的通知或同意。 

有關平台權限的重要資訊 

大部分流動平台 (包括 iOS 和 Android) 均有定義 App 未經許可不得存取的特定裝置資訊類型。這些平台設有不同的許可確認系統，以便獲取同意。當 FlyTaxi App 首次尋求許可以存取某些類型的資料時，平台可能會提醒你並讓你同意或不同意該請求。如果你允許 FlyTaxi App 存取定位服務、聯絡人或其他裝置權限，我們可能會收集本政策所述的相關資料。 

如果你稍後停用裝置權限，可能會限制你使用相關服務的某些功能。停用 App 收集你裝置中的精準位置資料後，不一定會限制我們從其他用戶或司機夥伴的裝置收集行程位置資料，或限制我們從你的 IP 位址得出大概位置。 

使用個人資料的目的 

FlyTaxi 使用個人資料來提供可靠便利的交通及相關服務。FlyTaxi 亦會使用個人資料作以下用途： 

1. 提供 FlyTaxi 的服務，包括建立、更新、驗證和管理帳戶；註冊乘客和司機夥伴；啟用運輸及相關服務；配對乘客和司機夥伴；處理付款、收款、訂閱、積分或其他商業紀錄 (如適用)；產生並傳送收據 (如適用)；追蹤和分享行程進度；提供產品、服務及相關資料。 
2. 支持向 FlyTaxi 聯屬公司或商業合作夥伴所提供服務過渡或與其整合，包括相關通訊、帳戶管理、客戶服務和服務持續性活動，但須遵守法律規定的任何通知或同意。 
3. 促進聯屬公司、合作夥伴、推薦、優惠和推廣計劃，包括將用戶與推薦或優惠碼建立關聯、管理優惠，以及提供可能與已遷移或潛在用戶相關的服務資訊，但須遵守以下「直接市場推廣」部分 (如適用)。 
4. 進行必要的操作以維護和改善我們的服務，包括解決軟件錯誤和操作問題、進行數據分析、測試及研究、監察和分析使用情況和活動趨勢，以及改善 App 性能和用戶體驗。 
5. 驗證電話號碼、電郵地址 (如有提供)、身份資料、付款資料 (如適用)、司機夥伴資格資料、帳號相片、香港身份證/香港身份證資料、車牌資料，以及向我們提供的其他資料。 
6. 識別、防止、偵測和打擊欺詐、濫用、不安全行為和其他不當行為，並保障 FlyTaxi、用戶、司機夥伴、聯屬公司、附屬公司、商業合作夥伴及其他人士的安全、保安、權利和財產。 
7. 使用用戶評分、司機夥伴評分、報告的事故和其他意見，鼓勵遵守 FlyTaxi 指引、用戶協議、服務條款和政策，並作為與帳戶相關的審查或採取行動的依據，包括限制存取或停用用戶或司機夥伴 (如獲適用條款、政策和操作流程許可)。 
8. 查看並回應先前與安全審查、平台誠信、客戶服務和帳戶行動決定相關的評分、報告、爭議或安全疑慮。 
9. 提供客戶服務，包括調查及處理用戶與司機夥伴的疑慮、解決爭議、監察及改善客戶服務的回應和程序，以及就帳戶、所要求服務或目前業務關係進行溝通。 
10. 為實現乘客與司機夥伴之間、一起出行的用戶之間 (如有提供該等功能)、用戶與其聯絡人之間 (如有提供該等功能)，或用戶與 FlyTaxi 之間的通訊，包括有關上車或下車、預計抵達時間、行程進度、邀請、推薦或共享行程功能 (如有) 的通訊。 
11. 為用戶和司機夥伴推廣各種服務，包括 FlyTaxi、其聯屬公司、附屬公司和商業合作夥伴的服務、產品、功能、推廣優惠、新聞、更新和活動，並個人化和改善我們透過 FlyTaxi App、電子訊息、推送通知、App 內通訊、即時通訊平台或電郵傳送的市場推廣通訊 (如下文「直接市場推廣」部分所述)。 
12. 個人化和改善服務，包括根據用戶位置、使用服務、偏好和設定 (如適用及在可營運的情況下) 提供或推薦功能、內容、推薦、優惠或推廣活動。 
13. 產生和提供行政通訊，包括收據、服務訊息、安全訊息、產品更新，以及我們的條款、服務、政策或本政策 (並非以市場推廣為目的) 的變更通知。 
14. 調查或處理與使用 Uber 服務有關的索償或爭議、滿足適用法律、規例、營運牌照或與第三方協議，以及就任何實際或潛在法律程序或政府要求 (包括來自執法部門) 而使用資料。 
15. 就任何潛在或實際的企業交易有關，包括由或與另一間公司合併、出售公司資產、整合、重整、融資或收購我們的全部或部分業務或公司，包括與第三方討論以準備任何該等活動。 
16. 作出與使用我們服務有關的決定，包括配對可提供服務的司機夥伴和乘客、決定用戶或司機夥伴的評分、審查或限制帳戶，以及標記被認定為進行欺詐、不安全活動或其他可能損害 FlyTaxi、其乘客、司機夥伴、聯屬公司、附屬公司、商業合作夥伴或其他人士活動的用戶或司機夥伴。 

披露個人資料 

FlyTaxi 的部分服務、功能和合作夥伴安排要求我們與其他用戶、司機夥伴、聯屬公司、附屬公司、商業合作夥伴或第三方，或應用戶的要求分享個人資料。這些收件人可能位於香港境外。FlyTaxi 可能會分享個人資料，包括： 

1. 向乘客和司機夥伴提供，讓他們能夠預約、提供、接受和完成服務。例如，我們可能會分享姓名、帳號相片、評分、上車和下車地點、預計抵達時間、行程進度、遮蓋聯絡人資料、車輛詳細資料、訂單詳細資料，以及提供或接受服務所需的其他資料。 
2. 在你使用推薦、邀請、預計抵達時間分享、社交分享、分享行程或類似功能時，與其他用戶或聯絡人分享 (視乎你使用這些功能的情況和設定而定)。 
3. 透過聯屬公司、附屬公司和成員公司實體協助提供或支援服務、進行資料處理、支援資料集中管理和後勤功能、管理帳戶、提供客戶服務、維持服務連續性、支援聯屬公司或合作夥伴計劃，以及傳送或個人化市場推廣通訊 (如獲允許)。這可能包括支持潛在轉換至由聯屬公司或商業合作夥伴提供的服務，但須遵守法律規定的任何通知或同意。 
4. 與商業合作夥伴、合作 App 或網站營運商、API 整合合作夥伴，以及參與提供、整合或支援服務 (包括在必要情況下管理帳戶、提供優惠或推廣優惠、支援客戶服務或維持服務連續性) 的其他第三方，但須遵守任何法律規定的同意。 
5. 與 FlyTaxi 的供應商、顧問、市場推廣合作夥伴、研究公司、資料儲存供應商、地圖追蹤服務供應商、社交媒體公司、市場推廣服務供應商、研究合作夥伴、資訊科技及流動 App 服務供應商、電話服務中心、客戶服務供應商、顧問、律師、會計師及其他專業服務供應商，以及需要存取該等資料以代表我們執行工作或與服務相關的其他服務供應商、合作者或商業合作夥伴。 
6. 在遵守適用法律、規例、牌照、許可證、營運規定、法律程序、政府要求或法院命令所需的情況下，與執法人員、監管機構、公共衛生部門人員、政府部門、交通運輸部門、機場或其他第三方強制執行我們的條款、用戶協議或政策，或保障 FlyTaxi、用戶、司機夥伴、聯屬公司、附屬公司、商業合作夥伴或其他人士的權利、安全或財產。 
7. 與索償、爭議、調查、安全事故或類似疑慮有關，包括在適當或必需披露的情況下。 
8. 就任何潛在或實際的企業交易有關，包括由或與另一間公司合併、出售公司資產、整合、重整、融資或收購我們的全部或部分業務或公司，包括與第三方討論以準備任何該等活動。 
9. 當我們另行通知你，且你同意分享資料時。 
10. 以彙整和/或匿名方式分享，使他人無法在合理情況下使用這些資料來識別你的身份。 

直接市場推廣 

FlyTaxi 可能會使用你的個人資料，向你傳送有關 FlyTaxi 服務、機會、優惠，以及聯屬公司或合作夥伴優惠的直接市場推廣資料。我們可使用所收集的資料，包括結合來自聯屬公司、附屬公司和商業合作夥伴的資料 (如適用)，以根據用戶位置、使用 FlyTaxi 服務、聯屬公司或合作夥伴的資格、偏好和設定，提供個人化和改善直接市場推廣通訊。我們可透過各種方式告知我們，包括電郵、短訊、即時通訊平台、推送通知、App 內通訊、電子訊息和 FlyTaxi App 內的廣告。我們可能會向用戶和司機夥伴分享有關 FlyTaxi 的聯屬公司、附屬公司和商業合作夥伴所提供的產品和服務 

除非獲得相關用戶或司機夥伴同意，否則 FlyTaxi 不會向合作夥伴或他人出售用戶或司機夥伴的個人資料，以作直接市場推廣或廣告用途。 

用戶和司機夥伴可按照該等訊息內的取消訂閱或退出指示、更改適用的 App 內設定 (如有)，或使用以下資料聯絡我們，以選擇拒絕接收直接市場推廣通訊及使用其個人資料作直接市場推廣用途。如果你選擇退出，我們仍可能會傳送非市場推廣通訊，例如關於你的帳戶、你要求或提供的服務、安全、法律聲明或我們目前業務關係的訊息。 

其他 

存取和更正 

根據個人資料 (私隱) 條例，你有權要求查閱和/或更正我們持有的個人資料。如果你想存取或更正你的個人資料，請使用以下資料聯絡我們的支援團隊。我們會根據適用法律處理要求。 

帳戶資料和刪除 

你可透過登入網上或 App 內帳戶來更正部分帳戶資料。如果你想取消帳戶或要求刪除個人資料，請使用以下資料聯絡我們。我們可在法律規定或許可的情況下，出於合法商業目的、為完成交易、解決爭議、解決欺詐、安全或保安疑慮，或本政策所述的其他情況，保留若干資料。 

留任 

FlyTaxi 會根據本政策所述目的，在必要期間內保留個人資料，包括提供服務、遵守法律或監管規定、解決爭議、強制執行協議、防止欺詐以及存置業務紀錄。我們因應資料類型、資料所涉及的用戶類別，以及所收集資料的目的，可能會對不同類別的個人資料保留不同的期限。 

國際轉帳 

我們可在香港或我們聯屬公司、附屬公司、商業合作夥伴、服務供應商或資料儲存供應商所在的其他國家或地區傳輸、儲存或處理個人資料。在此情況下，我們會根據本政策和適用法律採取適當步驟保護個人資料。 

政策變更 

我們將不時更新本政策。如果我們作出重大變更，我們會透過 FlyTaxi App、電郵、電子訊息或其他適當方式預先通知用戶。我們鼓勵用戶和司機夥伴定期查看本政策，以了解有關我們私隱資料處理慣例的最新資訊。 

在法律允許的範圍內，如在更新後使用我們的服務，即表示更新後的政策適用於日後使用服務和日後處理個人資料，但須遵守適用法律規定的任何通知或同意。 

聯絡我們 

如你對本政策有任何疑問，或想提出存取、更正、刪除或直接市場推廣的退出要求，請傳送電郵至 kenwong0801@gmail.com 聯絡我們，或郵寄至以下地址：SS Ventures，收件人：FlyTaxi，香港觀塘鴻圖道 75 號 Koho 4 號。 

 

 

FlyTaxi Privacy Policy

Privacy Policy

This Privacy Policy (Policy) describes the collection and use of personal data by SS Ventures, operating the FlyTaxi mobile applications, websites and related online products and services (together, FlyTaxi), and by FlyTaxi's affiliates, subsidiaries and/or commercial partners.

In this Policy, Services means our mobile applications, websites, communication channels, customer support channels and other online products and services. References to we, us and our mean FlyTaxi.

Scope

This Policy applies to anyone who uses, accesses, or is invited to use the Services, including users who request transportation or related services (Riders or Users), and taxi drivers or other transportation service providers who use or are invited to use a FlyTaxi platform (Drivers). Where a provision applies only to Riders or Drivers, this Policy says so.

If you use the Services in more than one capacity, for example as both a Rider and a Driver, we may apply the relevant parts of this Policy to each of your service interactions and may combine or associate information collected about you in those different capacities.

Collection of personal data

FlyTaxi collects personal data:

11. provided by you, such as personal data provided during account creation, onboarding, support, communications with us, or when you request or provide services;
12. created during your use of our Services or communication channels, such as location, trip, order, transaction, FlyTaxi application usage and device data;
13. received from affiliates, subsidiaries, commercial partners, service providers and other sources where applicable to the Services, support, safety, compliance or service-continuity activities; and
14. through cookies, pixels, tags, SDKs, web beacons and similar tracking technologies that create and maintain unique identifiers.

The following personal data is collected by or on behalf of FlyTaxi:

17. Account and user information, including where provided or required: full name, email address, phone number, login credentials or account identifiers, address, payment or banking information where applicable, account information, user settings, profile or identification photos, referral or discount code information, marketing preferences, information submitted to customer support services, and information submitted through third-party channels such as FlyTaxi social media presences.
18. Driver and service-provider information, including where provided, collected or required for onboarding, verification, service continuity, driver profile information, profile photo, Hong Kong identity card / HKID information or image, taxi driver identity plate, driving licence, vehicle licence, licence and permit information, identification and verification documents, vehicle information, eligibility status, availability, service history, ratings, feedback, payment or bank account information where applicable, tax or invoicing information where applicable, and documents or information required to enable Drivers to provide transportation or related services through or in connection with the Services.
19. Location, trip and transaction information, including: precise or approximate location data, pickup and drop-off locations, route and trip progress data, journey information, order details, the type of service requested or provided, the date and time of a service, fare, subscription, points, payment-preference or transaction information where available, amount paid or earned where available, distance travelled, receipts where available, cancellations, ratings, reported incidents, and other details related to the provision or use of services.
20. Device data, including: data about the devices used to access our Services, such as hardware models, device IP address, unique device identifiers, operating systems and versions, software and file versions, preferred languages, advertising identifiers, serial numbers, device motion data and mobile network data.
21. Communications data, including: data regarding calls, SMS, electronic messages, in-app messages, instant messaging platform messages or other communications made through or in connection with the Services, including the date and time of the communications, the telephone numbers or account identifiers of the parties, and, where FlyTaxi manages or stores the relevant channel, the content of the communications where applicable.
22. Usage, preference and log data, including: how Riders, Drivers and website visitors interact with our Services, access dates and times, application features or pages viewed, preferences expressed, settings selected, application crashes, system activity, browser type, server logs, and third-party websites or services used before interacting with our Services.
23. Affiliate and service-continuity information, including personal data received from or shared with FlyTaxi’s affiliates, subsidiaries, commercial partners and service providers where reasonably necessary to provide or support the Services, administer accounts, provide customer support, maintain service continuity, or support a potential transition to another service, subject to any notice or consent required by law.

Important information about platform permissions

Most mobile platforms, including iOS and Android, define certain types of device information that applications cannot access without permission. These platforms have different permission systems for obtaining consent. When the FlyTaxi application first seeks permission to access certain types of information, the platform may alert you and allow you to agree or disagree with that request. If you allow the FlyTaxi application to access location services, contacts or other device permissions, we may collect the relevant data as described in this Policy.

If you later disable device permissions, this may limit your ability to use certain features of the Services. Disabling our application's collection of precise location information from your device will not necessarily limit our collection of trip location information from another user's or Driver's device, or our ability to derive an approximate location from your IP address.

Purposes of use of personal data

FlyTaxi uses personal data to enable reliable and convenient transportation and related services. FlyTaxi also uses personal data for the following purposes:

●       To provide FlyTaxi's Services, including to create, update, verify and administer accounts; onboard Riders and Drivers; enable transportation and related services; match Riders and Drivers; process payments, payouts, subscriptions, points or other commercial records where applicable; generate and send receipts where applicable; track and share trip progress; and provide products, services and related information.

●       To support a potential transition to, or integration with, a service provided by a FlyTaxi affiliate or commercial partner, including related communications, account administration, customer support and service-continuity activities, subject to any notice or consent required by law.

●       To facilitate affiliate, partner, referral, discount and promotional programs, including by associating users with referral or discount codes, administering offers, and providing information about services that may be relevant to migrated or prospective users, subject to the Direct marketing section below where applicable.

●       To perform necessary operations to maintain and improve our Services, including troubleshooting software bugs and operational problems, conducting data analysis, testing and research, monitoring and analysing usage and activity trends, and improving application performance and user experience.

●       To verify telephone numbers, email addresses where provided, identity information, payment information where applicable, driver eligibility information, profile photos, Hong Kong ID / HKID information, vehicle licence information and other information provided to us.

●       To identify, prevent, detect and combat fraud, misuse, unsafe conduct and other improper conduct, and to protect the safety, security, rights and property of FlyTaxi, users, Drivers, affiliates, subsidiaries, commercial partners and others.

●       To use user ratings, Driver ratings, reported incidents and other feedback to encourage compliance with FlyTaxi's guidelines, user agreements, service terms and policies, and as grounds for reviewing or taking action in relation to accounts, including restricting access or deactivating users or Drivers where permitted by applicable terms, policies and operational processes.

●       To review and respond to prior ratings, reports, disputes or safety concerns where relevant to safety review, platform integrity, customer support and account actioning decisions.

●       To provide customer support, including to investigate and address user and Driver concerns, resolve disputes, monitor and improve customer support responses and processes, and communicate about accounts, requested services or current business relationships.

●       To enable communications between Riders and Drivers, between users travelling together where such features are available, between users and their contacts where such features are available, or between users and FlyTaxi, including communications relating to pickup or drop-off, estimated time of arrival (ETA), trip progress, invitations, referrals or shared trip features where available.

●       To market various services to users and Drivers, including services, products, features, promotions, news, updates and events of FlyTaxi, its affiliates, subsidiaries and commercial partners, and to personalise and improve marketing communications that we send through the FlyTaxi application, electronic messages, push notifications, in-app communications, instant messaging platforms or emails, as described in the Direct marketing section below.

●       To personalise and improve the Services, including providing or recommending features, content, referrals, discounts or promotions based on user location, use of the Services, preferences and settings where applicable and operationally available.

●       To generate and provide administrative communications, including receipts, service messages, safety messages, product updates, and notices of changes to our terms, Services, policies or this Policy that are not for the purpose of marketing.

●       To investigate or address claims or disputes relating to the use of the Services, to satisfy requirements under applicable laws, regulations, operating licences or agreements with third parties, and in connection with any actual or potential legal process or governmental request, including from law enforcement authorities.

●       In connection with any potential or actual corporate transaction, including a merger, sale of company assets, consolidation, restructuring, financing or acquisition of all or part of our business or company by or into another company, including discussions with third parties preparatory to any such event.

●       To make decisions relating to the use of our Services, including matching available Drivers to Riders, determining user or Driver ratings, reviewing or restricting accounts, and flagging users or Drivers identified as having engaged in fraud, unsafe activity or other activities that may harm FlyTaxi, its Riders, Drivers, affiliates, subsidiaries, commercial partners or others.

Disclosure of personal data

Some of FlyTaxi's Services, features and partner arrangements require that we share personal data with other users, Drivers, affiliates, subsidiaries, commercial partners or third parties, or at a user's request. These recipients may be located outside Hong Kong. FlyTaxi may share personal data, including:

8. With Riders and Drivers, to enable them to request, provide, receive and complete services. For example, we may share names, profile photos, ratings, pickup and drop-off locations, ETA, trip progress, contact-masking information, vehicle details, order details, and other information needed to provide or receive services.
9. With other users or contacts, if you use referral, invitation, ETA sharing, social sharing, shared trip or similar features where available, as determined by your use of those features and your settings.
10. With affiliates, subsidiaries and member entities to help provide or support the Services, conduct data processing, support data centralisation and back-office functions, administer accounts, provide customer support, maintain service continuity, support affiliate or partner programs, and send or personalise marketing communications where permitted. This may include supporting a potential transition to a service provided by an affiliate or commercial partner, subject to any notice or consent required by law.
11. With commercial partners, collaborating application or website operators, API integration partners and other third parties involved in providing, integrating or supporting the Services, including where necessary to administer accounts, provide offers or promotions, support customer service or maintain service continuity, subject to any consent required by law.
12. With FlyTaxi's vendors, consultants, marketing partners, research firms, data storage providers, map tracking service providers, social media companies, marketing service providers, research partners, IT and mobile application service providers, call centres, customer support providers, consultants, lawyers, accountants and other professional service providers, and other service providers, collaborators or commercial partners who need access to such information to perform work on our behalf or in connection with the Services.
13. With law enforcement officials, regulators, public health officials, government authorities, transport authorities, airports or other third parties where necessary to comply with applicable laws, regulations, licences, permits, operating requirements, legal process, governmental requests or court orders, to enforce our terms, user agreements or policies, or to protect the rights, safety or property of FlyTaxi, users, Drivers, affiliates, subsidiaries, commercial partners or others.
14. In connection with claims, disputes, investigations, safety incidents or similar concerns, including where disclosure is appropriate or required.
15. In connection with any potential or actual corporate transaction, including a merger, sale of company assets, consolidation, restructuring, financing or acquisition of all or part of our business or company by or into another company, including discussions with third parties preparatory to any such event.
16. If we otherwise notify you and you consent to the sharing.
17. In aggregated and/or anonymised form, where the information cannot reasonably be used to identify you.

Direct marketing

FlyTaxi may use your personal data to send you direct marketing about FlyTaxi services, opportunities, promotions, and affiliate or partner offers. We may use the data we collect, including in combination with data from affiliates, subsidiaries and commercial partners where applicable, to personalise and improve direct marketing communications, including based on user location, use of FlyTaxi’s Services, affiliate or partner eligibility, preferences and settings. We may do so through various methods, including email, SMS, instant messaging platforms, push notifications, in-app communications, electronic messages and advertisements within the FlyTaxi application. We may also inform users and Drivers about products and services offered by FlyTaxi's affiliates, subsidiaries and commercial partners.

FlyTaxi does not sell users' or Drivers' personal data to partners or others for purposes of their own direct marketing or advertising, except with the relevant user's or Driver's consent.

Users and Drivers can opt out of direct marketing communications and the use of their personal data for direct marketing by following the unsubscribe or opt-out instructions in those messages, changing applicable in-app settings where available, or contacting us using the details below. If you opt out, we may still send non-marketing communications, such as messages about your account, services you request or provide, safety, legal notices, or our current business relationship.

Others

Access and correction

Under the Personal Data (Privacy) Ordinance, you have a right to request access to and/or correction of personal data held by us. If you wish to access or correct your personal data, please contact our customer support team using the details below. We will handle requests in accordance with applicable law.

Account information and deletion

You may be able to correct certain account information by logging into your online or in-app account. If you wish to cancel your account or request deletion of personal data, please contact us using the details below. We may retain certain information where required or permitted by law, for legitimate business purposes, to complete transactions, to resolve disputes, to address fraud, safety or security concerns, or where otherwise described in this Policy.

Retention

FlyTaxi retains personal data for as long as necessary for the purposes described in this Policy, including to provide the Services, comply with legal or regulatory requirements, resolve disputes, enforce agreements, prevent fraud and maintain business records. Different categories of personal data may be retained for different periods depending on the type of data, the category of user to whom the data relates, and the purpose for which the data was collected.

International transfers

We may transfer, store or process personal data in Hong Kong or in other countries or regions where our affiliates, subsidiaries, commercial partners, service providers or data storage providers are located. Where we do so, we take appropriate steps to protect personal data in accordance with this Policy and applicable law.

Policy changes

We may occasionally update this Policy. If we make significant changes, we will notify users in advance through the FlyTaxi application, email, electronic messages or other appropriate means. We encourage users and Drivers to periodically review this Policy for the latest information on our privacy practices.

To the extent permitted by law, use of our Services after an update means the updated Policy applies to future use of the Services and to future handling of personal data, subject to any notice or consent required by applicable law.

Contact us

If you have any questions about this Policy, or if you wish to make a data access, correction, deletion or direct marketing opt-out request, please contact us by email at kenwong0801@gmail.com, or write to us at: SS Ventures, Attn: FlyTaxi, 4 Koho, 75 Hung To Road, Kwun Tong, Hong Kong.